|
| Warranty |
 |
|
 |
|
Quality Assurance
Element Products, Inc. has stringent quality control procedures in place to ensure the best quality products.
90-Day Limited Warranty
Element Products, Inc. warranties its products against defects in materials and workmanship for a period of 90 days. If you discover a defect, Element Products, Inc. will, at its option, repair, replace, or refund the purchase price.
Disclaimer
Warranty does not apply if the product has been altered, modified, or damaged. Element Products, Inc. makes no other warranty of any kind, expressed or implied, including any warranty of merchantability, fitness of the product for any particular purpose even if that purpose is known to Element Products, Inc., or any warranty relating to patents, trademarks, copyrights or other intellectual property. Element Products, Inc. shall not be liable for any injury, loss, damage, or loss of profits resulting from the handling or use of the product shipped.
How to Return a Product
When returning, you must first email Element Products, Inc. for a Return Merchandise Authorization (RMA) number. No packages will be accepted without the RMA number clearly marked on the outside of the package. Please email sales@elementdirect.com to obtain an RMA number. Include a daytime telephone number and a brief explanation of the problem in the email. After inspecting and testing, Element Products, Inc. will return the product or its replacement within 30 days, using the same shipping method used to ship the product to Element Products, Inc. Returns should be sent to the following address:
Element Direct
5155 West 123rd Place
Broomfield, CO 80020
303-466-2750 |
|
|
|
|
